ABOUT
UX design is a way of seeing and thinking,
capable of solving
pain points not only in digital sphere, but also
in our everyday life.
Work Experiences
Assistant UIUX Manager
Digital Banking
Hang Seng Bank
Mar 2020 - Now
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Design — delivered user-centric experience to online banking services
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Usability testing — ran testing sessions with customers and channeled findings into design iterations
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Helped maintain product's visual and usability standard with Design Language System (DLS)
UX/UI Designer
F5 Works
Nov 2017 - Dec 2019
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Consultancy environment with extensive range of client projects including e-commerce, B2B, real-time services, insurance, content-based, etc.
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End-to-end UX design process from journey mapping, wireframing and final UI design.
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Small-team collaboration with developers to overcome design / technical challenges
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Helped streamline design team workflow and deliverable format.
Certificate
Certificate in User Experience Design
George Brown College
Toronto, Canada
Mar - Oct 2017
This is a 6-month part-time program taught by experienced UX leaders from multinational tech firms. It covered a comprehensive range of fundamentals including:
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UX research & strategy
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Information architecture
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Usability testing
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Visual design and basic HTML & CSS coding
Education
Master of Philosophy in Anthropology
CUHK
Sep 2014 - Sep 2016
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Completed thesis research on insomnia, particularly on people who experienced insomnia in Hong Kong.
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Presented research at professional conferences in Hong Kong, Taiwan, Canada and the United States.
B.A. in Anthropology
(1st class honor)
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Final year research project on left-handedness, particularly how design of common objects and social conventions become pain points to left-handers
CUHK
Sep 2011 - Jul 2014
Publication
視之不見的煩惱：日常設計和左撇子的世界
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Book review on Don Norman's The Design of Everyday Things, and a dialogue between his book and my research of left-handers
説書 Speaking of Books
Jul 2017
Skills
Software
- Sketch
- Zeplin
- Photoshop
- Illustrator
- Affinity Designer
- InVision & InVision Studio
- Miro
- HTML/CSS
Work
- User journey mapping
- Wireframing
- UI & visual design
- Usability testing
- Responsive design
- Competitive analysis
- Personas
- Structured interview
- Focus group research
- Participant observation
- Design thinking
- Public speaking
- Project coordination
Me as a person
I enjoy things that give me room for constant exploration and experiment
As a coffee lover, I am keen on trying different beans with different brewing methods. I also keep the habit of brewing fresh coffee every morning.
I picked up running since 2016, and soon it becomes obvious that even activity "simple" as running requires delicate skills on body posture, breathing methods, mindset, etc. This further motivates me to be a better runner.
What does my work say about me?
Design projects, voluntary participation — a quick highlight of my recent works.